Last modified: July 29, 2025
What information do we collect?
We collect information from you when you register on our website, submit a service request, subscribe to our newsletter, or fill out a support form.
When registering or submitting a request, you may be asked to enter your name, email address, phone number, shipping address, product model, or serial number. However, you may also choose to visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience: Your information helps us better respond to your individual needs and streamline service processes.
- To process service requests or transactions: Your information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, except for the express purpose of delivering requested service or support.
- To send service updates or support emails: The email address you provide may be used to send you status updates regarding your service request, warranty information, or related product support.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your information.
All sensitive information is transmitted via Secure Socket Layer (SSL) technology and encrypted into our service database, accessible only by authorized personnel with special access rights who are required to keep the information confidential.
Your sensitive information (such as payment or identification data) will not be stored on our servers after the transaction or request is completed.
Do we use cookies?
Yes. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser (if you allow) to enable the site to recognize your browser and capture certain information.
We use cookies to:
- Remember and process your support or service entries
- Save your preferences for future visits
- Track site traffic and interaction data to improve website functionality and customer experience
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing your requests, so long as those parties agree to keep this information confidential.
We may also release your information if required to comply with the law, enforce our site policies, or protect our rights or the rights, property, or safety of others.
Note:
Non-personally identifiable visitor information may be used for site analytics or marketing improvements.
Third-party links
Occasionally, we may include or offer third-party services or product links on our website. These external sites have independent privacy policies. We are not responsible for the content or practices of any linked sites but welcome any feedback concerning them to maintain our website integrity.
California Online Privacy Protection Act Compliance
We comply with the California Online Privacy Protection Act. Your personal information will not be distributed to outside parties without your consent.
As part of this Act, all users of our site may make changes to their personal information at any time by logging into their account and visiting the “Edit Profile” section.
GDPR Compliance (For EU Users)
If you are a resident of the European Economic Area (EEA), you have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Object to or restrict certain processing activities
- Withdraw your consent at any time
- File a complaint with your local data protection authority
To exercise any of these rights, please contact us at the details provided below.
Online Privacy Policy Only
This privacy policy applies only to information collected through our website and not to information collected offline.
Terms and Conditions
Please also visit our Terms and Conditions section that outlines the use, disclaimers, and limitations of liability governing the use of our website.
Your Consent
By using our site, you consent to our website privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will update the modification date below.This policy was last modified on July 29, 2025
Contacting Us
If you have any questions regarding this privacy policy, you may contact us at:
Website: www.endutools.com
Email: endutoolsoffice@gmail.com